Trial Policy

*Note: Due to the closing on the Hans Zinner Company, we have had to change our mouthpiece trial policy. The supply of blanks I use to make our Classic-Professional Model Mouthpieces is limited, and when I have exhausted my stock, my current models will no longer be available.

1. Only (3) mouthpieces may be ordered on trial. You will be charged for ALL mouthpieces ordered when your trial order is placed. Only TWO mouthpieces of the same model and facing, can be sent on trial. The trial will be for a period of TWO WEEKS, starting from the time you RECEIVE the order. Any mouthpiece, or mouthpieces to be returned, must be received by us within THREE WEEKS from the time you receive the order. Late shipments may not be accepted if we have not been contacted by email IN ADVANCE of the return date, asking for a TRIAL EXTENSION. Your credit card will be credited for the mouthpiece or mouthpieces returned, within two (2) weeks of their return, as long as they are returned in like new condition, and in their original packaging. We encourage you to reuse the Priority Mail Box the order was shipped in, or a new one like it. These Small Flat Rate Boxes are available at any U.S. Post Office. No extra insurance is required. Any mouthpieces not received by us withing ONE MONTH from the date order WAS SHIPPED will be considered sold, and no refund will be given.