The warranties listed below supersede any previous warranties, as of 05-17-2018. These are the ONLY product warranties for LOMAX CLASSIC products.
1. HumidiPro Case Warranty – Your HumidiPro Case comes with a lifetime limited warranty for cracking, chipping, hinges, and latches.
We will repair or replace the damaged part, at no charge except for shipping both to and from our shop. If the damage only requires a replacement part that the customer can easily replace, we will ship the part to the customer. The Interior of your case has a (2) year warranty for the instrument supports, and the hygrometer. This does not include hygrometer battery replacement. Your case interior can be replaced at any time after the (2) year warranty period for a very nominal charge, so you have purchased a case that can truly last a lifetime!
2. HumidiPro Case Cover Warranty – Your HumidiPro Case cover is protected for a period of (1) year from the date of purchase, with a warranty that includes any workmanship or parts damage, including the cover, shoulder straps, and back pack straps. Zippers are excluded due to the vast number of zipper damage issues being the result of to much gear being carried in the cover compartments.
3. HumidiPro “Ultra” Case Cover Warranty – Your “Ultra” case cover is protected for a period of (1) year from the date of purchase, with a warranty that covers any parts or workmanship damage including the cover, shoulder straps, and back pack straps. Zippers are excluded due to the vast number of zipper damage issues being the result of to much gear being carried in the cover compartments. The heating pad has a (3) year warranty, and the wall adaptor a (1) year warranty.
3. ThermalPro Woodwind Warmers Warranty – Each ThermalPro instrument warmer comes with a (1) Year replacement warranty. This includes the warmer tube, warmer tube cover, and the battery pack and charger. The heating unit has a (3) year warranty. Customer pays shipping to and from our shop.
4. ThermalPro A.C. Wall Adaptor and temperature controller – Each A.C. adaptor and temperature controller comes with a (1) year free replacement warranty.